24/7 Access
Check Balance
Make Transfers
Pay Loans
ARIA - Your new advanced response voice assistant.
Banking by phone just got easier! ARIA is First City's new AI-powered voice assistant, designed to make managing your accounts faster and more convenient. Simply call 1.800.934.2489 and follow the prompts below.
It starts with a call.
Dial up your access
Get the help you need with the buttons on your phone.
- Call 1.800.934.2489
- Enter Member ID followed by #
- Enter passcode followed by #
- Choose your menu option
- To see previous menu, press #
- To end call, press * or hang up
New members must follow the automated instructions to set up a passcode.
Here's the menu at a glance.
All in one place
For help navigating our automated teller service, see the numerical menu below.
- Balance Inquiry
- Checking
- Savings
- Loan
- Checking Information
- Checking Balance
- Checking History
- Check Clearance
- Loan Information
- Loan Balance
- Loan Payoff
- Loan Payments
- Recent Payments
- History
- Account History (shares/checking)
- Loan History
- Transfer
- Savings to Checking
- Checking to Savings
- Savings to Loan
- Checking to Loan
- Withdraw
- Savings
- Checking
- Loan
- Change Access Code
- Opt-In menu
- # = Go to the previous menu
- * = End Call
- 0 = Transfer to Operator
First City Credit Union - a Newsweek recognized America's Best Credit Unions for three years running and nation leading 5-star financial institution, has been supporting Los Angeles County Employees, Departments, and Agencies as Angelenos serving Angelenos since 1937 with convenient locations throughout LA County.
