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Don't Get SMiShed!

SMiShing scams are similar to phishing scams. You get a message from a bank or service provider asking you to do something. However, the SMiShing is really a message from a scam artist. While most people are familiar with email phishing scams, they're less skeptical when receiving SMiShing messages.

 

How SMiShing Works:

 

SMiShing scams often direct you to visit a website or call a phone number. If you dial the number, you’ll be asked for sensitive information like a credit card number.

 

 

If you visit the website, it may attempt to infect your computer with malware.

 

Scammers continually get more and more creative. Most consumers are savvy enough not to fall for the old "we need your bank account password" email. However, a text message seems less threatening.

 

Instead of just trying to get money from you, like they do in cashier's check scams, SMiShing schemes often just try to get information such as credit card numbers. Then they use or sell the information later.

Remember, First City and its respresentatives will not make requests for your credit card number or personal information through text message.  We are always working to safeguard your information and want to help you learn how to keep yourself safe.

First City Turns 80!

First City Credit Union is celebrating its 80th Anniversary with a number of celebration events in September, culminating on the credit union’s “birth date” or date of establishment, Sept. 28. We want to invite you, our members, to the festivities! Click here for more details on our 80th birthday celebration.

New Schedule of Fees

--We've Reduced Many Fees

We’re hard at work reducing fees for you, our members. In fact, we’ve eliminated 11 fees, an almost 25% reduction overall. There was only one fee increase, the Returned Payment fee (from $25 to $31, to reflect current costs),while only one updated fee, the Duplicate Statement Fee of $5 was introduced, to accompany the availability of FREE Online Statements. These changes take effect on August 15, 2017 and reflect our commitment to bring you a broad range of quality financial services, delivered and priced to provide good value. If you would like a copy of the new schedule of fees, you can click here for a copy of the new schedule of fees, call (800) 944-2200, request it by mail, or visit our branches.

New Fraud Prevention Service

As of June 8, 2016

 

In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud.  The changes will occur on June 8, 2016.

Here’s how it works:

 

1. When potential fraud is detected, you will receive an automatic email notification from First City Credit Union, with the option to reply with "fraud" or "no fraud"

 

2. One minute after the email, you will receive a text alert from 32874 between 7am and 9pm, which also has the "fraud" or "no fraud" option. *SEE BELOW

 

3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.

 

Remember: Our messages will never ask for your PIN or account number.

 

*The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it "Fraud Center," it will display whenever you get a call from this number.

First City Ranks Top 200 Healthiest

First City received an A+ rating among federally insured credit unions in the United States for 2016. We also rank among the top 200 for the third straight year, as listed by DepositAccounts.com.

More information can be found at: https://www.depositaccounts.com/banks/health.aspx#healthiest

CU Members Earns Top RE Honor

Fannie Mae has announced Colonial Savings, parent company of CU Members Mortgage, has been recognized as a STAR Performer for best practices in the areas of General Servicing, Collections/Loss Mitigation and Neighborhood Stabilization for 2014.  Congratulations to our Mortgage Loan Partner on a job well done!

Branch Closures

February 19 Presidents Day
February 21 Palmdale Branch Closes before move to new Antelope Valley Branch
February 26 Antelope Valley Branch Opens
February 28 Lancaster Branch Closes before move to new Antelope Valley Branch
May 28 Memorial day
July 4 Independence Day

Helpful Tips:

If you're traveling, be sure to notify us so we can make certain your Visa credit/debit card and ATM activity is authorized by you during your trip!

 

 

 
  • EHL
  • NCUA
  • Digital Insight