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First City Credit Union Social Media Public Use Policy
First City welcomes interaction with Members and Non-Members alike through our social media channels. While we encourage participation, we cannot respond to every comment. Our failure to respond should not be seen as acceptance nor endorsement of said comments. First City Credit Union is not responsible or liable, directly or indirectly, for content posted by third parties. If you see inappropriate content, please report it to: Marketing@firstcitycu.org.
To ensure exchanges are productive, informative, respectful of diverse viewpoints and lawful, we reserve the right to review any and all comments, and at our sole discretion delete comments. We won’t allow disrespectful or harmful comments, comments that drag the conversation off topic or spam the thread with harmful or promotional links. This includes (but is not limited to) any of the following:
Personal Attacks –Threats, obscenity, sexually explicit language and ethnic or racially derogatory comments will be removed. Malicious, profane or derogatory posts and/or participation not in the spirit of civil conversation will be deleted.
Off Topic – off topic comments not related to the subject of the conversation will be removed.
Spam – no comments that focus on selling a product or diverting traffic to another website for personal or monetary gain.
Illegal – posts must not violate copyrights, trademarks, trade secrets or the like.
Offensive Language – Comments including, but not limited to, profane or provocative language will be deleted. Comments that contain threatening, hateful, offensive, derogatory, obscene or sexually explicit language will not be tolerated.
Private/Confidential Information – do not post any account details or other personal information when posting comments. First City Credit Union will never ask for any account or other secure information like PIN numbers, social security numbers, passwords or other private information. If you receive a request for any such information, please call 800-944-2200 immediately.
Please post in plain text – do not comment in HTML format or with URLs. Links will be removed. Any posts with photos will be reviewed for suitability.
Under the age of 13 posts – We cannot accept posts from users under the age of 13.
First City Credit Union does not endorse any comments made by its employees on any of its social media outlets. Comments and statements are the sole property of the person making them and do not in any way represent the views or opinions of First City Credit Union. Comments and opinions posted online cannot be used as an official comment or endorsement of the credit union unless posted by an authorized representative of the credit union. We reserve the right to permanently ban any users whom we decide have violated these guidelines or abused our social media profiles. First City Credit Union reserves the right to change these guidelines at any time and will ensure that the most current guidelines are posted online.