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News & Updates


Branch Closures and Holidays July 3, Independence Day
September 7, Labor Day

Updates to First City Hours effective June 8, 2020

First City’s branch and administrative hours have been updated effective June 8, 2020 as part of our COVID-19 response. Please visit our message center page for more detailed information.

Scheduled system maintenance, June 6, 2020

Please note that the following services will be unavailable during system maintenance on June 6th beginning at 6 am pst until completion.
• Phone Teller
• Card Activation

Member Relief Loan

The newest addition to our assistance efforts is now available to all existing First City members affected by the COVID-19 emergency.  Click here for details on the Member Relief Loan or apply using our ‘Apply for a Loan’ button.

Beware of Coronavirus scams

Don’t click on links from sources you don’t know. They might download viruses onto your computer or device.

Watch for emails claiming to be from Centers for Disease Control and Prevention (CDC) or experts saying that they have information about the virus. For the most up-to-date information about the Coronavirus, visit cdc.gov/coronavirus.

Ignore online offers for vaccinations. There currently are no vaccines, pills, potions, lotions, lozenges, or other prescription or over-the-counter products available to treat or cure Coronavirus disease (COVID-19) ­— online or in stores.

Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.

Scheduled Maintenance

Recurring maintenance will take place on the website and the login to online banking beginning March 2, 2020, each evening beginning at 10 pm; pst. Our website and online banking login may be intermittently unavailable each evening during the maintenance window.

Thank You,

Member Educational Content

How to protect older people you care for from scams and what to look for. Click here to learn how to stay up to date

New Xpress Accounts

 

First City has a new online experience that makes it easier to become a member, apply for a loan, or even open secondary accounts!

  • Safe and Secure
  • Easier, streamlined process
  • Available in the “Open an Account” or “Apply for a loan” buttons throughout our website
  • Also available in our Mobile app and within Online banking

Try it now!

New Account to Account Transfer Feature

 

Now available and free! Make transfers between accounts at First City from your desktop and mobile device.
  • Transfer between First City Accounts.
  • Set-up on Desktop or Mobile.
  • Easy set up process.

Click here for steps on how to set up

Your Direct Deposit is Now Even Faster!

Great News, Pay-Ahead is here! If your employer sends your direct deposit to First City electronically, you can now receive the deposit before your normal payday.  Instead of waiting until your designated pay date, First City’s Pay-Ahead service will deposit your paycheck when it is received from your employer.  Best of all, you don’t even have to sign up!  If your employer doesn’t use electronic direct deposit, ask them to make the change now!  Depending on holidays or other events, you could get your paycheck up to a couple of days earlier.

Avoid Coronavirus (COVID-19) Scams

Beware of Coronavirus scams

  • Don’t click on links from sources you don’t know. They could download viruses onto your computer or device
  • Watch for emails claiming to be from Centers for Disease Control and Prevention (CDC) or experts saying that have information about the virus. For the most up-to-date information about the Coronavirus, visit cdc.gov/coronavirus.
  • Ignore online offers for vaccinations. There currently are no vaccines, pills, potions, lotions, lozenges, or other prescription or over-the-counter products available to treat or cure Coronavirus disease (COVID-19) — online or instores.
  • Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.

First City is 5-star and A+ rated

First City received an A+ rating among federally insured credit unions in the United States for 2019 by DepositAccounts.com.  First City has  also been rated 5-star for more than 79 quarters by Bauer Financial, an independent rating firm.  This is great news that shows how firmly your credit union is planted in financially-sound policies that keep your accounts safe.

Helpful Tips:

If you’re traveling internationally, be sure to notify us so we can make certain your Visa credit/debit card and ATM activity is authorized by you during your trip!