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News & Updates


 

New Xpress Accounts

 

Great News, First City is introducing our newest technology bringing you an easier online experience to apply for a loan and open secondary accounts.

  • Safe and Secure
  • Easy, streamlined process
  • Available in the “Open an Account” or “Apply for a loan” buttons throughout our website.

Scheduled Maintenance

On Wednesday, August 21 from 6 p.m. to 10 p.m., we will conduct Scheduled Maintenance to our online banking.

New Account to Account Transfer Feature

 

Now available and free! Make transfers between accounts at First City from your desktop and mobile device.
  • Transfer between First City Accounts.
  • Set-up on Desktop or Mobile.
  • Easy set up process.

Click here for steps on how to set up

Pasadena Branch Has New Hours

 

In an effort to increase our service commitment to our members, we are pleased to announce, effective January 14, 2019, the Pasadena Branch will be open 6 days a week.

The hours of operation are:

Monday-Thursday    9:00 A.M. – 5:00 P.M.

Friday     9:00 A.M. – 6:00 P.M.

Saturday     9:00 A.M. – 2:00 P.M.

Your Direct Deposit is Now Even Faster!

Great News, Pay-Ahead is here! If your employer sends your direct deposit to First City electronically, you can now receive the deposit before your normal payday.  Instead of waiting until your designated pay date, First City’s Pay-Ahead service will deposit your paycheck when it is received from your employer.  Best of all, you don’t even have to sign up!  If your employer doesn’t use electronic direct deposit, ask them to make the change now!  Depending on holidays or other events, you could get your paycheck up to a couple of days earlier.

Don’t Get SMiShed!

SMiShing scams are similar to phishing scams. You get a message from a bank or service provider asking you to do something. However, the SMiShing is really a message from a scam artist. While most people are familiar with email phishing scams, they’re less skeptical when receiving SMiShing messages.

How SMiShing Works:

SMiShing scams often direct you to visit a website or call a phone number. If you dial the number, you’ll be asked for sensitive information like a credit card number.

If you visit the website, it may attempt to infect your computer with malware.

Scammers continually get more and more creative. Most consumers are savvy enough not to fall for the old “we need your bank account password” email. However, a text message seems less threatening.

Instead of just trying to get money from you, like they do in cashier’s check scams, SMiShing schemes often just try to get information such as credit card numbers. Then they use or sell the information later.

Remember, First City and its respresentatives will not make requests for your credit card number or personal information through text message.  We are always working to safeguard your information and want to help you learn how to keep yourself safe.

New Schedule of Fees

–We’ve Reduced Many Fees

We’re hard at work reducing fees for you, our members.  These changes take effect on August 12, 2019 and reflect our commitment to bring you a broad range of quality financial services, delivered and priced to provide good value. If you would like a copy of the new schedule of fees, you can click here for a copy of the new schedule of fees, call (800) 944-2200, request it by mail, or visit our branches.

First City is 5-star and A+ rated

First City received an A+ rating among federally insured credit unions in the United States for 2019 by DepositAccounts.com.  First City has  also been rated 5-star for more than 76 quarters by Bauer Financial, an independent rating firm.  This is great news that shows how firmly your credit union is planted in financially-sound policies that keep your accounts safe.
Branch Closures

August 17, Company Event

September 2, Labor Day

Helpful Tips:

If you’re traveling, be sure to notify us so we can make certain your Visa credit/debit card and ATM activity is authorized by you during your trip!