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EMPLOYMENT OPPORTUNITIES

Founded in September 1937, First City has more than $600 million in assets and serves more than 60,000 members. With branch offices located in Claremont, Lakewood, Lancaster, Los Angeles, LAC+USC Medical Center, Palmdale, Pasadena, and West Covina, and its administrative offices in Downtown Los Angeles, the credit union provides members with professional, ethical, and value-added service.

First City’s current job postings as of May 9, 2019:


Teller (Full TIme) – Los Angeles County-USC Branch

The successful candidate will process over the counter member transactions and provide general information on credit union products and services in an effort to cross-sell products that meet member needs.

  • Requirements include, balancing cash drawer within established guidelines, maintaining neat, legible, and accurate records of all transactions.
  • Minimum six months cash handling/customer service experience.  Financial institution experience preferred.  Credit union experience a plus.
  • Excellent communication skills in English, interpersonal skills, and a commitment to providing quality service to our members.

**The branch is located in the Los Angeles County-USC Medical Center

Part Time Teller – West Covina Branch

The successful candidate will process over the counter member transactions and provide general information on credit union products and services in an effort to cross-sell products that meet member needs.

  • Requirements include, balancing cash drawer within established guidelines, maintaining neat, legible, and accurate records of all transactions.
  • Minimum six months cash handling/customer service experience.  Financial institution experience preferred.  Credit union experience a plus.
  • Excellent communication skills in English, interpersonal skills, and a commitment to providing quality service to our members.

Must be flexible with schedule, Monday-Friday, 24-26 hours per week

Compliance Specialist – Los Angeles

The Compliance Specialist will assume, but not be limited to, the following responsibilities:

  • Independent and timely review of alerts in the BSA/AML software, generated for BSA/AML, watch lists, fraudulent activity, and generating reports as required.
  • Responsible for the detection, review, tracking, monitoring and accurate filing of Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) as required.  This includes coordinating with branches and departments to review, investigate, and report timely.
  • Assists with the review of policies, procedures, forms, products, internal processes and services to ensure compliance with applicable laws and regulations.
  • Assists with developing and/or presenting training materials. Assigns training courses to staff in order to meet required compliance and BSA/AML training requirements for new hires, as well as ongoing employee and volunteer training.
  • Prepares BSA and fraud related reports for management to identify trends, training opportunities and provides recommendations for additional controls.
  • Conducts investigations of fraudulent member activity to ensure minimal loss to the organization and ensure regulatory requirements and internal procedures are adhered to.
  • Assists with administering the Bank Secrecy Act anti-money laundering and OFAC programs. 

The successful candidate will possess the following education, knowledge and skillsets:

  • Two years college degree or specialized course of study
  • Minimum three years of experience with regulatory compliance and regulations that govern the Bank Secrecy Act
  • Experience with Verafin model preferred
  • Experience with credit union operations, products and services preferred.
  • Minimum two years of experience analyzing, following-up and reporting fraud losses , transactions and developing controls for loss mitigation
  • Professional verbal and written communication skills in English
  • Minimum of three years’ experience in branch and back office operations preferred

Branch Service Representative – Pasadena Branch

The Branch Service Representative will assume, but not be limited to, the following responsibilities:

  • Responds to members’ requests for information on various products and services, answers questions, conducts basic research on members’ accounts and/or refers members to appropriate individual for solution.
  • Receives members at assigned teller station, determines nature of member’s business, and processes accurate transactions, such as deposits, withdrawals, payments and transfers.
  • Processes Visa cash advances and loan payments, and updates member address information.
  • Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
  • Interviews loan applicants, counsels members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to loan officers.
  • Discloses and funds approved loans.  In the event a loan is denied, explains reason for loan decision.
  • Determines members financial needs and provides products and service information to meet those needs.

The successful candidate will possess the following education, knowledge and skillsets:

  • Minimum two years experience as a teller, loan processor, new accounts representative, or telephone representative in a financial institution
  • Basic math, personal computer and 10-key skills
  • Excellent customer service and sales skills

**Must be available to work Monday-Saturday as schedule will vary based on the need of the branch.

Electronic Services Representative – Los Angeles

The Electronic Services Representative will assume, but not be limited to, the following responsibilities:

  • Performs all Fedline functions, including member and credit union initiated wire transfers, drawdown requests, ACH files, cash orders for our offsite ATM’s, adjustments, and maintains appropriate Federal Reserve Bank balance.
  • Processes the Check 21 function for all branches, ATM’s, and Mobile deposits, and transmits the information to the Federal Reserve.
  • Processes, settles and balances the incoming ACH transmission and ACH returned items.
  • Processes the mobile deposits daily.
  • Assists members calling in regards to card transactions and performs file maintenance to correct any issue.

The successful candidate will possess the following education, knowledge and skillsets:

  • Minimum two years relevant work experience in a financial institution
  • Detail oriented and accurate
  • Professional verbal and written communication skills in English
  • Personal computer and basic math skills

Collections Representative – Los Angeles

The Collections Representative will assume, but not be limited to, the following responsibilities:

  • Contacts members with delinquent loans for the purpose of minimizing credit union financial losses.
  • Recommends and assigns vehicles for repossession of collateral as approved by management.  Provides for disposition of repossessed property as required by law.
  • Conducts credit investigations by utilizing credit reports, skip tracing/creditor exchange, loan applications, and Internet resources.
  • Handles collection of negative shares which may result in a loss to the credit union.

The successful candidate will possess the following education, knowledge and skillsets:

  • Minimum two years experience in credit/collections department, preferably in a financial institution
  • Thorough knowledge of credit/collections procedures and principles
  • Thorough knowledge of state and federal regulations governing collection laws
  • Ability to make sound decisions within established credit union guidelines
  • Ability to perform multiple tasks and be detail oriented while working in a fast-paced environment

First City Credit Union provides competitive compensation and benefits package that includes:

  • Health, dental, and vision plans
  • 401(k) plan
  • Life insurance
  • Paid Time Off (PTO) Plan
  • Paid holidays

If you would like to join our team, please send your resume to:

First City Credit Union
Attn: Human Resources
P.O. Box 86008
Los Angeles, CA 90086-0008

Fax: 213-481-9869 or call our job hotline: (213) 482-3477, extension 2558

To email your resume, please send a Word Document or PDF file to hr@firstcitycu.org.

First City Credit Union is an equal opportunity, at will employer.

For employee verifications please fax all appropriate paperwork to 213-481-9869.