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Employment

Founded in September 1937, First City has more than $440 million in assets and serves more than 55,000 members. With branch offices located in Claremont, Lakewood, Lancaster, Los Angeles, LAC+USC Medical Center, Palmdale, Pasadena, and West Covina, and its administrative offices in Downtown Los Angeles, the credit union provides members with professional, ethical, and value-added service.

First City's current job postings as of October 9, 2014:

 

EMPLOYMENT OPPORTUNITIES

 

Branch Service Representative – West Covina Branch

The Branch Service Representative will respond to members requests for information on credit union products and services. This individual will receive members at teller station and process member transactions. Assists members with opening various credit union accounts as well as take in loan applications. Discloses and funds approved loans. Cross-sell credit union products and services. The successful candidate will have a minimum two years of experience as a teller, loan processor, or new accounts representative at a financial institution. Credit union and Symitar experience a plus. This individual will have excellent member service and sales skills.

 

IT Support Technician – Los Angeles

The Information Technology Support Technician will provide first level contact support to all credit union users, including simple hardware and software diagnostics and maintenance. This candidate will also evaluate and route user requests to appropriate resources within the department. In addition the Information Technology Support Technician will perform network administrative duties and assist with other department functions as needed.

Our successful candidate will have experience with IBM/RS/6000, personal computers, Cisco, ShoreTel, TCP/IP and Ethernet protocols. Software knowledge including: Microsoft Operating Systems and Microsoft Office Applications. Experience with Cisco routers and switches, and credit union member database such as Symitar is highly desirable as well as professional written and verbal communication skills in English, accompanied with the ability to communicate with members and credit union staff using non-technical terms. Please include salary history.

 

BSA Specialist – Los Angeles

The BSA Specialist will support the compliance efforts of the credit union with regards to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Customer Identification Program (CIP) monitoring and reporting and other regulations as necessary. This individual will coordinate with branches and other departments to review, investigate, monitor and file Suspicious Activity Reports (SARs) including review of software-generated reports, cash reports, loan files, wire activity, monetary instrument logs, and internal investigations within regulatory guidelines.

The successful candidate will have a minimum of three years of branch operations experience and two years relevant experience analyzing, following-up and reporting fraudulent transactions. Minimum two years relevant experience with the Bank Secrecy Act, CTR, OFAC and its regulatory requirements preferred. Professional verbal and written communication skills in English a must as well as detail oriented and accuracy. Please include salary history.

 

PT Teller (Temporary Positions) – Claremont and West Covina Branches

The PT Teller will process over the counter member transactions and provide general information on credit union products and services in an effort to cross-sell products that meet member needs. Requirements include, balancing cash drawer within established guidelines, maintaining neat, legible, and accurate records of all transactions. Minimum six months cash handling/customer service experience. Financial institution/Credit Union and Symitar experience preferred. Excellent communication skills in English, interpersonal and customer service skills necessary. Must be flexible with schedule; Monday-Friday, up to 29 hours per week. Temporary assignment: November 2014 - April 2015. Temporary employees will only receive benefits specifically required by law.

 

Collections Manager – Los Angeles

The Collections Manager will manage the daily operations of the Collections Department. Ensures collection policies, procedures and department activities comply with all applicable laws and regulations. Monitors and manages delinquencies, charge-offs, and negative shares. Manages post charge-off recovery process. Ensures operational reviews and systems maintenance. Ensures documentary and underwriting reviews of consumer and real estate loan files.

The successful candidate must have four years of lending and collections experience. Minimum of two years management experience in a financial institution. Extensive knowledge of state and federal regulations governing collection, lending and financial institution laws. Two-year college degree or equivalent preferred. Professional written and verbal communication in English skills necessary. Please include salary history.

 

Teller (Part Time) – Los Angeles Branch

The Part Time Teller will process over the counter member transactions and provide general information on credit union products and services in an effort to cross-sell products that meet member needs. Requirements include, balancing cash drawer within established guidelines, maintaining neat, legible, and accurate records of all transactions. Minimum six months cash handling/customer service experience. Financial institution experience preferred. Credit union experience a plus. Excellent communication skills in English, interpersonal and customer service skills necessary. Must be flexible with schedule; Monday-Friday, 25 hours per week.

 

Business Development Representative – Los Angeles County

The Business Development Representative will coordinate and conduct business development activities to increase the penetration of branch communities and sponsor groups with quality, cost-effective, multiple-account member relationships.

The successful candidate will establish and maintain relationships with companies and organizations in close proximity to the credit union branches that are good prospects for credit union services. Respond to requests from sponsor groups and prospect companies/agencies for membership drives, sponsorships, giveaways, visitations, printed materials, etc. The Business Development Representative will conduct accurate transactions and provides general information on all credit union products and services in a courteous, friendly, and professional manner. Attends community events, branch events, sponsor events, educational seminars, charitable events, etc.

The ideal candidate will have a highly professional demeanor and appearance and knowledge of credit union products, services, procedures, policies, operations and promotions. Sales and/or business development experience in a commercial environment preferred. Excellent communication skills and ability to speak effectively before large and small groups.

Must be able to work a flexible schedule: Sun-Sat, Schedule varies. Please include salary history.

 

Senior Teller – West Covina Branch

The Senior Teller will coordinate all cashiering functions, including maintaining control of the vault, cash and negotiable items. This individual will assist the Operations Supervisor and AVP, Regional Manager in overseeing tellers in their regular daily duties and trains new tellers. The Senior Teller will conduct accurate transactions and provides general information on all credit union products and services in a courteous, friendly, and professional manner. This individual will cross-sell credit union products and services to meet the needs of the membership while satisfying individual and branch goals. The ideal candidate will have a minimum of five years of cash handling and customer service experience in a financial institution. Credit union experience a plus. Excellent customer service and sales skills necessary.



 

 

If you would like to join our team, please send your resume to:

First City Credit Union
Attn: Human Resources
P.O. Box 86008
Los Angeles, CA 90086-0008

Fax: 213-481-9869
Or call our job hotline: (213) 482-3477, extension 2558

To email your resume, please send a Word Document or PDF file to hr@firstcitycu.org

First City Credit Union is an equal opportunity, at will employer.

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